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Approved Mental Health Professional Service On going Progress
               T/c to Lorraine Cordell) mother on 0208 245 7454, Lorraine said that Simon has been set up
               by the police. He was accused or burglary in June 2014, but the court throw the case out due
               to lack of evidence. She also alleged that Simon is being harassed by the police; monitor his
               flat on a daily basis. The police often stop and search him and believe that he is being
               targeted. She described him as a good person who recently stopped a youth centre from
               closing in Enfield.
               Lorraine is concerned about Simona €™s chromes a € “stopped medication and is low in
               vitamin D. Four weeks ago, he was admitted to North Middlesex Hospital. She said that the
               police have him on there at risk register for suicide. Simon has been put on an ASBO due to
               nuisance (was unable to elaborate on this) Lorraine said that Simon called her in the night and
               talks about the police harassment. She thinks he needs treatment but would be unwilling to
               accept it. She stated that Simon called his father and apologies for his behaviour yesterday
               towards him and HTT. Lorraine said that his father Ben is the oldest therefore he is the
               nearest relative within the meaning of the mental health act (1983/2007). However, Lorraine
               said that she provides significant and substantial support and sees or has contact with Simon
               on a daily basis.
               Lorraine then received a call from Simona€™s best friend who advised her that Simon was
               coming to see her. Due to this I ended the call as Simon was outside and said that I would call
               back later.
               T/c to Ben (father) on 07415 388 734 no reply or message facility
               T/c to Ben and discussed the nearest relative. Ben said he is the oldest parent but
               Simona€™smother Lorraine provides significant and substantial support and has contact with
               him on a daily basis. Ben said that Simon is very depressed after experiencing the loss of his
               grandmother; brake up with his girlfriend, being placed on an ASBO and being harassed by
               the police. Ben took three days off work to stay with Simon and yesterday he seemed a lot
               calmer. However, he continues state that he does not want other people such as HTT to be
               involved. I explained that HTT have requested that Simon be assessed under the Mental
               Health Act. Ben said that it might make Simon worst, so would talk to Lorraine and assesses
               the situation. I agreed to contact Lorraine and gain her views.
               T/c to Lorrain, Simon was present, so she was unable to talk but replied yes or no to my
               questions. She agreed that he was a little calmer and that she would not want the police to be
               involved. I asked Lorraine to talk to Simon about seeing the HTT again as this would be the
               least restricted alternative to hospital. Lorraine said she felt he would be ok over the weekend
               and I advised her to contact the police if she felt threatened or take him to North Middlesex
               Hospital A&E.
               Plan
               I will contact Lorraine on Monday and review the situation.

               3
               The Enfield Gov / Email’s Issue:
               395. Ayi, Anita RE_ Mr S Cordell's complaint about KGM Underwriting Agencies Limited
               (Our ref_ 1635217
               / Page Numbers: 1177,1178, 1179,
               From: Ayi, Anita Anita.Ayi@financialombudsman.org.uk
               Sent: 21 November 2014 11:30
               To: 'Lorraine Cordell'
               Subject: RE: Mr S Cordell's complaint about KGM Underwriting Agencies Limited (Our
               ref:16352175)
               Attachments: Cordell CF.rtf
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