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once you have a final response – or after eight weeks If you’re not happy with the business’s
               final response – or if eight weeks pass and you haven’t received it – then please fill in the
               enclosed complaint form and send it to us. Please also send us a copy of the final response
               and any other information you think is important to the complaint. There’s no need to send us
               any original documents. We don’t normally pay the professional fees – in full or in part – of
               any solicitor, accountant or other paid adviser that a consumer might use to bring a complaint
               to us. We won’t take any more action unless you contact us again. If you would like more
               information about us, please see our website –
               www.financial‐ombudsman.org.uk.
               Yours sincerely
               Anita Ayi
               Consumer Consultant
               Anita Ayi | Consumer Consultant
               Tel: 020 3716 9790
               Fax: 020 3716 9791|Financial Ombudsman Service |
               Exchange Tower, London, E14 9SR
               This email is covered by our email disclaimer.
               This email was sent from Financial Ombudsman Service Ltd. Registered in England and
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               This email was sent from Financial Ombudsman Service Ltd. Registered in England and
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               4
               The Enfield Gov / Email’s Issue:
               396. Lorraine Cordell _Re_ Simon Cordell_ (9)
               / Page Numbers: 1179,
               From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
               Sent: 21 November 2014 14:12
               To: 'glbromleymcenq@hmcts.gsi.gov.uk'
               Subject: RE: Simon Cordell
               Attachments: 011402647845CourtCase.pdf
               To Whom It May Concern:
               I am writing this email due to a letter from the court that my son Simon Cordell DOB
               26/01/2014 had a case on the
               06/11/2014
               in Bromley Magistrates Court It says on the letter it was for a case of no insurance the case
               number is 011402647845. The problem is we did not know he was due to come to court on
               this date we have had no summons and my son is insured he always has insurance and would
               not drive without it. There has been a number of issues with his insurance and this is due to it
               not showing up on the MID database. There has been a number of Seizers to his vehicles for
               no insurance when he was in fact insured. Could you please send me details of what date this
               offence of no insurance happened? This way I can send the correct insurance policy by email.
               and can work forward to clearing this matter up.
               Regards
               Lorraine Cordell

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