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KGM

Mr Simon Cordell
109 Bumcrot Avenue
Enfield
Middlesex
EN3 7JQ

30 January 2015

Dear Mr Cordell

RE: Letter of Indemnity - Policy Number MT3574694

We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
in force until Midnight on the 22/2/14 when it lapsed.

The policy is a Road Risks Motor Trade only, cover was Comprehensive with the use
permitted of Social Domestic and Pleasure and for Motor Trade purposes only. Drivers
under this policy were restricted to Mr Simon Cordell only.

The vehicles covered at inception of the policy were -
♦ Ford Zetec registration MA47LDY
♦ Ford Transit registration CX52JRZ
On the 8/4/13 at 11.05am the following vehicle was added to the policy -
♦ Renault Clio registration NA57LDY.

We understand that Mr Cordell was subjected to a number of Police stops during the
policy
period whilst driving these vehicles. The stops were due to these vehicles not showing as
insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
of vehicles to be on the MID within 21 days for Motor Trade. Accordingly, we can note that
whilst this database is very effective, it’s not real time and not 100% accurate.

We have earned out an investigation to understand why Mr Cordell’s vehicles were not on
the MID leading to these Police stops. It has been established that there is a “bug” in our
system when copying and pasting a registration with a space in it into the policy record,
that results in an unsuccessful upload to the MID. It does not happen when we receive

KGM Motor Insurance T+44 (0)20 8530 735! Registered in Engknd md Wales Nofl 1514453
KGM House F +44 (0)20 2530 2547 Registered Office Gallery 9 One Lime Street LondonEC3M7HA
14 Eastwood Close T +44 (0)244 412 6412 Claims KGM Motor Insurance is a brand name for business written by
South Woodford F +44 (0)20 2530 7037 Claims Syndicate 260 which is managed by Canopius Managing Agents Limited
London E12 1RZ wvw.kgjninsurance.co.uk Authorised by the Prudential Regulation Authority and regulated by the
UK www.canopius.com Financial Conduct Authority and the Prudential Regulation Authority
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