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Simon Cordell





            _____

            From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
            Sent: 21 January 2015 16:13
            To: 'Lorraine Cordell'
            Cc: complaints@lloyds.com
            Subject: RE: MT3574694




            Dear Mr Cordell,





            I have detailed the process for requesting information under the subject
            access request and if you wish to proceed with this please confirm.





            In the meantime I am keen to assist you if I can in confirming when cover
            was in force.




            Please can you confirm if there is a contact number I can call you or your
            Mother on and a time that is acceptable so that I can try and help resolve
            this particular issue for you.




            I look forward to hearing from you with this information.





            Regards,





            Andrew Austin

            Deputy Underwriting Operations Manager | KGM Motor Insurance

            Member of the UK Specialty Division of Canopius Group
            KGM House | 14 Eastwood Close | London | E18 1RZ

            D +44 (0) 20 8530 1806 | M 07469 147743 | <http://www.kgminsurance.co.uk/>
            www.kgminsurance.co.uk | <http://www.canopius.com/> www.canopius.com



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