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No one has also yet even spoken to me or my son the only thing you have is all the
letters, emails and calls that have been made. So how in this meeting are the people
going to a full understanding as since 2014 no reports have ever been taken from my
son as to what has been on going and how he is suffering?.
I also still have not heard anything from the person dealing with the subject access
request and would like an update.

And I would like to know if anything is being done to move my son out of the situation
he has been left in since 2014? As I think at this point this is the most important
part to get my son moved somewhere else where he will not have to suffer any longer
and hopefully this will help his heath.

It does seem Enfield Council is more worried over the formal complaints then removing
the situation my son has been left in. which as said it is affecting his heath. I can
not understand why nothing is being done and more time is being asked for yet no
updates given to the situation my son is being left in. Or is it the case nothing is
going to be done to move my son and he is just going to be left where he is to suffer
even more?

I would be most grateful for an update.
Regards

Lorraine

-----Original Message-----
From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
Sent: 13 December 2016 13:16
To: 'complaintsandinformation'
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016 [SEC=OFFICIAL]
Dear Daniel

Thank you for the update but why has this taken so long to arrange? if you knew the
senior Manager within the Housing Neighbourhood Team was going to be needed to address
this then why was this not already started?

My son is being left in a situation he should not be with no update as to if the
housing is doing anything at all to address moving him. I think my son has already
suffered enough which has caused his heath to go downhill and this can not be allowed
to go on any longer.
Will I also be invited to go to this meeting to see what is being said about my son
and what will be done after all this meeting is about my son so feel someone with my
son's interest should be there. As so far it seems everything is being blamed on my
son when my son has done nothing wrong.
I do know there are issue that do need to be addressed but leaving my son in a place
he does not feel safe in and has suffered since 2014 is not acceptable.
Also I still have not heard anything from the people that are meant to be dealing with
the subject access request. I am not sure if a payment will be needed to process this
or if not, if the data has started to be processed so I will get all data. Could you
please update to this?
Regards

Lorraine Cordell
-----Original Message-----
From: complaintsandinformation
[mailto:complaintsandinformation@enfield.gov.uk]
Sent: 13 December 2016 11:32
To: joan@joanryan.org.uk; lorraine32@blueyonder.co.uk; joan.ryan.mp@parliament.uk;
Chief Executive; Sarah Fletcher
Cc: Lemmy Nwabuisi; Sally Mcternan; Ray James
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016 [SEC=OFFICIAL]
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