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Contents
1 General terms 02 2.10 Repairs and access to your property 11
1.1 Interpretation 02 2.11 Fences 12
1.2 What this agreement means 02 2.12 Temporary vacation of property 12
1.3 Personal information and photographs 02 2.13 Gas safety 12
1.4 Tenancy verification 03 2.14 Health and safety 13
1.5 Introductory tenancies 03 2.15 Pet(s) and animal(s) 14
1.6 Secure tenancies 03 2.16 Gardens 14
1.7 Sheltered accommodation 03 2.17 Vehicles and parking 15
1.8 Making a complaint 04 2.18 Ending your tenancy 16
1.9 Taking legal action against the council 04
1.10 Serving legal notices on the council 04 3 Our responsibilities 17
3.1 Repairs and maintenance 17
2 Your conditions of tenancy 05 3.2 Right to Repair 17
2.1 Rent 05 3.3 Major Works Improvements 17
2.1.1 Failure to pay 05 3.4 Consultation and information 17
2.1.2 Miscellaneous recharges 05 3.5 Quiet enjoyment 17
2.1.3 Liability of joint tenancies 05 3.6 Conduct and behaviour 18
2.2 Conduct and behaviour 06 3.7 Equality and diversity 18
2.2.1 Anti-social behaviour, nuisance 3.8 Courtesy 18
and noise disturbance 06 3.9 Transfers 18
2.2.2 Domestic abuse 07 3.10 Variation of tenancy conditions 18
2.2.3 Harassment and hate crime 07 3.11 Right to succeed 18
2.2.4 Gang activity 07 3.12 Right to assign 19
2.2.5 Criminal activity 07 3.13 Right to Buy 19
2.2.6 Other unacceptable behaviour 08 3.14 Right to manage 19
2.3 Use of premises 08 3.15 If we end your tenancy 19
2.4 Sheltered accommodation 09 3.16 Housing related support 20
2.5 Home contents insurance 09 3.17 Welfare Benefit Reform 20
2.6 Looking after your home 09 3.18 Prevention of Social Housing Fraud 20
2.7 Shared areas (communal) 09
2.8 Improvements and alterations 10 Appendices 21
2.9 Right to Improve (secure tenants only) 11
T enancy Agr eement November 2014 01 of 24
Tenancy Agreement November 2014 01 of 24
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