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I do know there are issue that do need to be addressed but leaving my son in a place
he does not feel safe in and has suffered since 2014 is not acceptable.

Also I still have not heard anything from the people that are meant to be dealing with
the subject access request. I am not sure if a payment will be needed to process this
or if not, if the data has started to be processed so I will get all data. Could you
please update to this?

Regards

Lorraine Cordell
-----Original Message-----
From: complaintsandinformation [mailto:complaintsandinformation@enfield.gov.uk]
Sent: 13 December 2016 11:32
To: joan@joanryan.org.uk; lorraine32@blueyonder.co.uk; joan.ryan.mp@parliament.uk;
Chief Executive; Sarah Fletcher
Cc: Lemmy Nwabuisi; Sally Mcternan; Ray James
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016 [SEC=OFFICIAL]
Classification: OFFICIAL
Dear Lorraine,

Just to keep you updated on your complaint, I wanted to let you know that a senior
Manager within the Housing Neighbourhood Team will be meeting with the Community
Safety Team later this week to discuss the issues in your complaint.

Those teams will be working closely together after the meeting on Thursday to provide
our response.

Due to the complexity of the case, we are likely to need some more time to supply you
with the response, although we will try and provide it to you as soon as we can -
hopefully before the Christmas break.

If I have any further news for you I will try and let you know.
Kind regards,

Daniel Ellis
Complaints & Access to Information Officer Complaints & Access to Information Team
Phone: 020 8379 2808
Email: daniel.ellis@enfield.gov.uk
Website: www.enfield.gov.uk
-----Original Message-----
From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
Sent: 08 December 2016 10:12
To: Daniel Ellis <Daniel.Ellis@enfield.gov.uk>; Lemmy Nwabuisi
<Lemmy.NWABUISI@enfield.gov.uk>; joan.ryan.mp@parliament.uk; joan@joanryan.org.uk;
Chief Executive <Chief.Executive@enfield.gov.uk>; Ray James
<ray.james@enfield.gov.uk>; Sally Mcternan <Sally.McTernan@enfield.gov.uk>; Sarah
Fletcher <Sarah.Fletcher@enfield.gov.uk>; Jackie Gubby <Jackie.Gubby@enfield.gov.uk>
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016 [SEC=OFFICIAL]

To Whom It May Concern:

I am once again writing an email to all the above in the hope something will be able
to be done please read attached letter.
Regards

Lorraine Cordell
Classification: OFFICIAL
[Campaign] <http://new.enfield.gov.uk/connected>

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