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1st time the council has done this, and my son was really not well I believe you would have
to agree with this, he had not any sleep for weeks and weeks due to what the neighbours was
doing to him and also he had bad news the day before. My son health has suffered badly for
over 2 years due to the neighbours which I have email after emails reporting this and there
are videos and other information not once did the council do anything and my emails was
going in way before any complaints was put in about my son which the council seems to have
misplaced and do not seem to have any, there were also many calls being made which again
the council does not seem to know anything about. When I got the call in the morning from
Enfield council saying you was at my son's flat, I could not again understand why I had not
had a call. The council is well aware of why they should call me 1st and it should be all over
the Councils systems, so I do not understand how you did not see this. I was told you was
there and you had access to all the flats but my son's but this was not the truth as it seems you
did not even know that 113 had been evicted and the Council had the keys for 113, and even
when I got to the flat 113 was not there, I even said to you he had moved out, you said no that
not the case, and said you had his number and tried to call him and got no reply. It did seem
however you had called the landlord of 117 regarding your visit just no one else which was
proven later that day. You stated to me that you had just taken over dealing with the blocks
and that all the Surveyors that had been out before had left, and had not done any reports of
what had been done and what had not been done so you had to start from the beginning which
I said is a disgrace that not one of the Surveyors had written any report so you knew what had
been done regarding the water pressure issue. I was not the only person you said this to as
you have also said this to the landlord of 117 on the calls you had made to him regarding the
issue and to arrange your visit, the landlord told me this later that day on the
12/07/2017. So I do not understand how this can all be blamed on my son as if reports had
been completed by Enfield council you would have known what had been done and what had
not been done and also know the issue was not coming from my son's flat as it had been
checked over and over again, or are you saying that the around 5 Enfield Council Surveyors
and Thames Water and the out of hours team and the 2 private plumbers who said the
landlord from 117 had sent them, are you saying all of them do not know what they are doing
when they said the issue was not coming from my son's flat and did not know what they were
doing or saying? (I know there were issues with this on the 12/072017 with the landlord
saying he never sent any private plumbers to my son's flat, and in fact I do believe him and
what he said that day, but maybe his tenants sent someone and told them to say the landlord
had asked them to check my son's flat. But I do have an email that was written to Enfield
council in Feb 2017 stating this) If you had called me even the day before I would have said
my son was very unwell and not up to this, and a date would have had to be set. It seemed
you had been calling the landlord from 117 from days before hand to arrange a visit and talk
about the issue. So why did you not in fact know 113 had been evicted and the council had
the keys, and also the notes on Enfield council systems to call me 1st before visiting my son?
So how can you say you attempted to facilitate this through me because this is not correct, if
you had done this you would not have just turned up at my son's address and I knew nothing
about it until after the fact, and then have to rush down there knowing my son was really ill
and you just turning up at his flat would have made things worse. Which I believe is one of
the 1st things I said to you in front of my brother who had attended my son's address with me.
Yet you call this a refusal, an unannounced visit when you had been addressing this for days
with the landlord and no one else it seemed you had not even looked on the system regarding
113 or my son's flat yet you said you needed access to all 3 flats together and if this is the
case why did you only inform the landlord?
3413,3414,3415,3416,3417,3418,3419,