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to the landlord of 117 on the calls you had made to him regarding the issue and to arrange
your visit, the landlord told me this later that day on the 12/07/2017.
3404,
So, I do not understand how this can all be blamed on my son as if reports had been
completed by Enfield council you would have known what had been done and what had not
been done and also know the issue was not coming from my son's flat as it had been checked
over and over again, or are you saying that the around 5 Enfield Council Surveyors and
Thames Water and the out of hours team and the 2 private plumbers who said the landlord
from 117 had sent them, are you saying all of them do not know what they are doing when
they said the issue was not coming from my son's flat and did not know what they were doing
or saying? (I know there were issues with this on the 12/072017 with the landlord saying he
never sent any private plumbers to my son's flat, and in fact I do believe him and what he said
that day, but maybe his tenants sent someone and told them to say the landlord had asked
them to check my son's flat. But I do have an email that was written to Enfield council in Feb
2017 stating this) If you had called me even the day before I would have said my son was
very unwell and not up to this, and a date would have had to be set. It seemed you had been
calling the landlord from 117 from days before hand to arrange a visit and talk about the
issue. So why did you not in fact know 113 had been evicted and the council had the keys,
and also the notes on Enfield council systems to call me 1st before visiting my son?
So how can you say you attempted to facilitate this through me because this is not correct, if
you had done this you would not have just turned up at my son's address and I knew nothing
about it until after the fact, and then have to rush down there knowing my son was really ill
and you just turning up at his flat would have made things worse. Which I believe is one of
the 1st things I said to you in front of my brother who had attended me son's address with me.
Yet you call this a refusal, an unannounced visit when you had been addressing this for days
with the landlord and no one else it seemed you had not even looked on the system regarding
113 or my son's flat yet you said you needed access to all 3 flats together and if this is the
case why did you only inform the landlord?
You give me your private number in case there were any issues, a date was set for you to
come to my son's flat there was some confusion in regard to the date I believe this is why you
called me later that afternoon and the date and time were fixed for 17/07/2017 at 14:00 hours.
and the visit would not have been delayed if you had come on the 17/07/2017 at 14:00 as
agreed but due to things that happened later on the 12/07/2017 you refused to keep that date.
Even through later that day there was not proof there was no water to 117 as no one saw this.
There was a lot more said then this but I just keep to some points for now. You called me at
17:21 on the 12/07/2017 stating you had a report that there was no water this was in fact to
117 which I found out when I got to the flats. You and the landlord of 117 was at the flats
waiting for me outside, when I spoke to you, I asked if 117 water had been checked and both
you and the landlord replied yes, I asked did they have water and you and the landlord replied
yes, I asked if anyone had called Thames water to see if there was an issue there end, you
said yes and that they had said there was no issue. The landlord I believe it was stated that his
tenant had said they never had any water for around 20mins which I believe you confirmed.
But you nor the landlord had seen that flat 117 did not have any water this was confirmed
when I asked, you both said when you got there to the flat 117 had water. At this I was in
shock and due to what had been said to me, I had to rush to my son flat you knew my son was
very unwell and yet 117 had water, and no one saw they did not have any water. Why in fact
did 117 not call back to the council when the water came back on? I know your call came
into me at 17:21 saying about the report of no water. I was cooking and said it would take me
around an hour due to traffic. I went and turned my food off, and I went into the bathroom
and when I came out, I had a missed call from a private number which I through was from