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If you wish work to be carried out on such         If you do cause damage, or allow your visitors to
         appliances or installations you must obtain our    do so, you will be responsible for repairing,
         prior written permission before any work is        renewing or replacing the damaged item. If you
         carried out. Any such work may only be carried     do not make good the damage caused, we may
         out by a suitably qualified Gas Safety Registered   carry out the work and charge you for it.
         contractor. Failure to do so may have fatal results
         and we will regard it as a serious breach of your   Condition 51. You must get our written
         tenancy.                                           permission before you remove or replace
                                                            any of OUR fixtures and fittings.
         Condition 47. If you carry out any works
         without our permission and we incur costs          Condition 52. You are responsible for
         for reinstatement works, we will recharge          repairing and maintaining any fixtures and
         you for the cost of those works.                   fittings YOU install.
                                                            We are only responsible for maintaining our
         2.9  Right to Improve (secure tenants              fixtures and fittings. If you move, you must
         only)                                              remove any fixtures or fittings that you have
         There are certain improvements for which you       installed and put the property back the way it was
         can claim compensation when you notify us that     at the start of your tenancy. If you remove your
         you are going to leave the property. We will be    fixtures and fittings and do not replace them to
         able to give you details of the improvements that   our satisfaction, we will carry out the necessary
         qualify and the conditions that must be met under   work and charge you for it.
         the Right to Improve scheme. You must seek         Condition 53. You must keep the inside of
         our written permission before carrying out         the property, the fixtures and fittings and all
         any works under the Right to Improve               glass in the property in good repair during
         scheme.                                            the tenancy.

         Condition 48. You must obtain written              Condition 54. You must report promptly any
         permission from us before you erect, or            disrepair or defect where we are responsible
         arrange to have erected, any radio,                for putting it right.
         television aerials, dishes, cameras/videos or
         any other electronic receiving equipment.          When you sign for your tenancy we will give you
                                                            information about our website which shows you
         This is to prevent damage to the external fabric of   which repairs are our responsibility and which
         the building as well as public safety              repairs are your responsibility. It tells you how
         considerations. Permission will not be             long repairs will take and gives advice about
         unreasonably withheld for houses.                  items in your home that might need repair and
                                                            what information you should give when you
         Condition 49. You must ask for our written         report a repair to us.
         permission to install hardwood, laminate or
         tiled flooring and provide us with a               Condition 55. You must carry out any
         specification of the proposed works prior to       necessary minor repairs to your home.
         installation.
                                                            Condition 56. You must not carry out noisy
         2.10  Repairs and access to your                   repairs/improvements such as drilling,
         property                                           sanding and loud hammering at the
                                                            following times:
         Condition 50. You must not cause damage to
         any of our fixtures and fittings, in your home     weekdays 6pm – 8am
         or communal areas, deliberately or through         and weekend times as follows:
         misuse or negligence. You must not allow
         your visitors to do so.                            Saturday 5pm – Sunday 9am
                                                            Sunday 4pm – Monday 8am






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